Is there some thing I can do

I know that they first year of marriage is supposed to be hard but this is worse than most I think.
I thought Chris would be out of a funk because hr has a job and e will finally have a chance to catch up but I think I might be wrong.
It only lasted a little while. He is back to the while same funk because he can't do what he wants to do. He wants to have a chance to do things on his own and play games when hr wants. He says the only thing that is making him happy and he is not burnt out on is me. I an not doing anything but worry about him and stressing put if I am making happy and how so I make him feel better. I really don't know what to do.
I have never been able to do what I want because I had thatand I have come to terms with this and trying to help him see that even thought he doesn't think he has a lot he has a lot mute than he thinks.
He is doing such an awesome job and I try to make him feel it but nothing is working. I tell him that he is doing a good job but I fee eel like I am talking to a wall.

Favs

So there are those calls that really coming from left field and there is nothing that you can do about it because the person is so on the edge of a melt down that a nuclear explosions just sound like a great vacation. I had one of those today and it was funny.

Where I work we get the people that just don't pay attention where their fat fingers land them. Yes, if you choose a 900 number most likely you get the herp over the phone, and yes sometimes that one person you thought that was just around the street was only around the equator but we forgive you. Yes, you bring much love into our small little lives because when you hang up your a joke that heard around the floor. 

Some of my favorite calls.

1. Talking on the cell phone.

 Not only have I put someone in their place about talking on the phone while driving, I have actually heard someone getting pulled over. The awesome thing was the lady on the phone asked me to hold as the cop is giving her ticket for speeding and talking on the phone. Granted that I didn't have to stay on the phone but it was at least entertaining.

2. Damage control.

 

Men, just stop trying to do everything. There is a reason why God made a woman. He saw what he fucked up and started all over again. 

I love how the wives always have to call in after the man has made the reservation, like he was told and everything is wrong. It was supposed to be two rooms for one night, not one room for two night for 4 adults, 3 kids, 2 dogs and a cherry on top.

It the divorce court that happens just as you guys hang up that is funny. 

"This is why I have to do everything, because you can't read." or

"your father is a complete idiot."

Of course men you are not all sweet an innocent either.

"now, your mom can stop her bitching."

3. The not so clever.

I am not fluent and I am not even good at it but I know just a little spanish to get by. I love those calls that I get and the they think they are being clever by calling me a bitch in a different language, it when I answer back that is funny.

The awkward silence is what kills me. The two second pause of "Oh shit, she knows what I am saying" is awesome. I smile on the other line and the very and I mean very surprising part is that i get the sale every time.

when I get one of these calls it lets me know that there is not hope in the world today and hell is only a asteroid away.

And the dumbass award goes to.....

So there is an awesome little thing called luck. It it like a woman, it only comes and goes as it pleases and there is nothing you can do about it and questioning her is either going to be expensive, stupid, or both.

WWE tickets go on sale, no warning, and the system is going hay wire. It is no surprise to us that we dont get any warning.

Caller: I think that I got charged wrong on my account.

*
Me thinking that he probably over charged himself and order seat with out releasing the orginal seat.

Me: I can look into that for you. Can I have your name?



Caller: Sure, Mr. John Smith.

*
Find his order. Note: Floor Row 1 seat 5-6 total: $7. TOTAL!!!!

Caller: I show that I was only charged for $7, Those tickets usually go for 97 per ticket.

*
Why would you call in if you got $97 tickets for only $7???!!!
*
This makes me put the person on hold go my manager and let them know...
*
Same stupid look that I gave the computer screen my boss gives me.
*
So now that we know he might get charged the full price.

Me: I went ahead and let my manager know about the price and she has to contact someone to look into that for you. So they will be calling you at the end of business today.



Caller: I am going to be charged more.

*
you might now that we know.

Me: I am not to sure. I had to let you know just incase you get a funny charge for the remaining price.



The calls ends.



WHY WOULD YOU CALL???!!!!

Are you one these?

People think that just because we work at a call center that all we do is just sit one our asses all day take phone calls and earn a paycheck... it's correct to a point. We are several different characters all crammed into one telephone voice that is happy to listen to your issues. there always a different caller on each end and no one caller is the same and some time we gets all your crazies at once. Callers are much like a small little baby that knows just the right time to cry and mommy and daddy have to stop making out on the couch. 

Let me list a few of the wonderful people that we get paid to deal with.

1. The crazy women who think they get everything because they have a vagina. 

• You know who you are and news flash: WE HAVE EQUALS RIGHTS NOW!!! 
• Just because you have the last name as your husband still doesnt mean that we have to lay out the red carpet for you. We will ask to speak your husband when it comes to vital info to make sure he knows that we are talking to the correct person that he knows you are planning a trip using his points to meet her "friend" for a weekend. 
• you guys give women a bad name. There is a difference between fighting for your rights and being a crazy bitch... and you are a crazy bitch.

2. The Entitled- 

• GET OFF YOUR FUCKING HIGH HORSE!
• you are not the reason why I got a job and you are not the reason why I still have a job. I have a job because I quoted James T Kirk and when I want something no one and I MEAN NO ONE GETS IN MY WAY!

3. The Hearing aids

• They are a marvelous  invention.... GET ONE!
• 2 is the a "Q" and how do you get "Emily" from Lauren?

4. Ma and Pa Kettle

• Dude your old.
• If you are old enough to know what Mary and Joseph wore on the wedding day... call it a life and enslave one of your 5 times grandchildren to do it for you.

5. The non-English speaking.

•  Don't ask your 9 year old kid to translate. It's awkward and if you do pay the kid. 

6. The Deaf of Listening. 

• No not the deaf of hearing, the deaf of listening.
• We know you have ears because you heard me say my name, you just don't want to let me do my job so you can do yours.

7. The creepers

• No I have not been waiting for you.
• No, I do not want you to put your hand there.
• No, I do not dream about licking my feet.
• No, I will not say it again so you can cum.
• No, I will not marry you
• YEW!

This is from your friendly Customer service rep. have a nice day.

Thank god you are off my phone... oh look its time to go home. Peace out home slice.

My Name is Spud.

So in my line of work you hear a lot of things but when it comes with the thickest southern accent it only makes it funnier.


Me: thank you for calling the Inn.How can I help you?


Caller:Hello, my name is Spud. Me and my lady friend are planning to come to your neck of the woods and we would like to know what is going on in your bar.


Me: I do apologize but I am not in the hotel directly.


Caller: You sound northern. You aren't in New Orleans are you?


Me: No. I am in Washington.


Caller: How is our country's capital?


Me: Sorry, I am in Washington state.


Caller: Oh, how is the rain?


Me: It's OK. I am on the dry side of the state toward Idaho.


Caller: Oh Bless you. Well me and my lady friend thank you.

A Small Event

So this story is only going to be understood in my home town. Everyone who lives locally understands when I say that Hoopfest is the biggest pain in the ass that only happens for one weekend in the Summer.



This event is so massive that ESPN will come out along with NBA scouts, college scouts, and not to mention this event is a living commercial for Nike. It's one of my favorite weekends because of where I work. I get to see all the young male basketballs players check in, play ball in the streets on my lunch break, and then get to see then with out their shirts on in the pool.



This call was in the first year that I was working there and already I was tried of it by March. The hotel where I worked was booked by August of the year before but it never fails how entertaining people can be when they try to plan on the last minute or they don't know what is going on.



Me: Thank you for the calling the Inn. How can I help you?



Caller: My son is coming in for a basketball tournament and he needs a room.



Me: OK. I can look into that for you. What date will your son be arriving?



Caller: The last weekend of June

* I knew where this was going before it even got off the ground. Can we say Crash and burn?

Me: OK. What is the team or group name?



Caller: The group is called Hoopfest.

* Really? This is going to be awkward.

Me: Ok.... Is there another group name it could be under?



Caller No, Why?

* This can only one of two ways. Either she will expect that she was given wrong information and pray to the heaven for a parking spot to open to pitch a tent or this is going to a sup call.
* I love sup calls because 95% of the time people call in the fault is not on us if there is something wrong.
* Do yourself a huge favor, if you call in make sure you what you are doing or else you will be story in a bar, blog, comedy skit on Youtube. Yes, it's happened.

Me: I do apologize but the Hotel is booked because of Hoopfest weekend.



Caller: I don't understand. How can a whole city shut down for one basketball tournament?



Me: I hate to ask this but have you heard of Hoopfest?



Caller: No.



Me:Well, Hoopfest is the largest 3 on 3 basketball tournament in the world.



Caller: Really?



Me: The reason why the whole city shuts down is because the games are played in downtown. You can't get in or out of downtown with out running into a basketball player.

* Awkward silence

Caller: Can you hold for a moment?



Me: Sure.

* Caller puts the phone down, not on hold.

Caller: Todd!



Todd: What?



Caller: Do you know how big this event is?



Todd: No.



Caller: Well, let me educate you. This City huts down and the whole city shuts down. So the only way you are going to stay is if you sleep in the street with the hookers and the drug dealers.

* Caller hangs up.

No ending needed.

Don't piss off the help

When people call me thinking that they are doing me a favor, it bugs me. Just becasue you may have a better job than me does not mean that you have the right to call in and give me attitude because you never know what will happen to you.



Me: Thank you for call The Inn in Tri-cities. How can I help you?



Caller: I need to make a reservation for the Pasco location.



Me: I can help you with that. What date will you be arriving?



Caller: Tonight, why else would I be calling you.



Awesome, one of these guys.I give him the rate and how much it would be with tax. I hate when these people call in.



Caller: Hey, I get that you have to go through this info but I have been to your hotel, I know what it has, I know what my rate is, and all I want is a room. Can we hurry this up?



Me: Sure., I will need to book with a credit card number.



Caller: Use the one on file.



Me: For your security we do not have the card on file.



Caller: Can you just hold it until i get there I am driving?



Me: I am sorry but I can't just hold it.



Caller: (even more angry then he was before) fine, if I get into a car accident I am going to sue you and the hotel's ass.



Me: Sir, how close are to the hotel?



Caller: Two miles. why?



Me: Because if you are in Washington state, it is illegal to be on the phone and driving at the same time, so you would be found at fault.



Enter awkward silence here.....



Let just say he was nice for the rest of call and I made the sale but let this be a lesson to anyone who calls in, if you are in a bad mood don't call anyone or speak to anyone. Sometimes if you give us shit, we will pile on you ten fold.



Have a nice day

FW: Blog: Chicken soup for the Cubicle soul.

> This is a tribute to anyone that has sat in a small cubicle for work. We are the back bone for great movies such as Office Space and back in the flick Wokring Girl.
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> I was introduce to the world of a call center when I was a young mother of two needing a better job then Opinion Services at the mall. It was one of those job that was there and I needed to get out and I knew exactly when.
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> When your boss takes you to a "nice bar" be cautious.
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> The rainbow room is a bar that is more like a mortuary for strippers on the age of retirement. I have been to nice strip bars in LA that were clean, this place you didnt feel like you needed a std treatment when you sit down. The room the throw up of the 70s with the smell of expired old spice. I couldn't breathe it was too toxic.
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> My boss and other co workers go to the bar and start ordering drinks that I was leary off. I have never heard of anything called velvet tequilla and after I had I wanted to do with it again. To me drinking is like hitting on a someone, make sure you are smooth like good vodka or whiskey, don't be misleading and leave a bad after taste like velvet rose tequilla.
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> We all sat down watching the "strippers" having a good time when all of a sudden it happened. There was a nine month pregnant lady waxing a pole. OH HELL NO!!! I am done.
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> As I am walking out of the bar heading to my car a co-worker came up to me.
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> Co-worker: What's the matter is this to "sinful for you"?
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> Me: No, this is lacking the quality that I am used to. I like the strippers to have goals other than money to pay for their teeth and paying back their pimp for a bad day.
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> The co-worker had nothing to say and went back into the bar.
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> I drove home and that's wehn I decided that I need another line of work and something that doesn't require me to spend time with my boss out side of work.
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> About two weeks later I was hired at a call center. It was starnge going into the building becasue it used to be the mall I went to as a child. One of my mother's favorite memories of me was lip syncing to Bruce Springstien in the JC Penny window in that building. The main floor didn't look like anything in my childhood and the smell was something of an old gym.
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> I sit down at my desk and get a little excited because the guy I was next was cute but so not worth it. His name was the same as my ex, just as short as my ax, and the same birthday as my ex. RED FLAGS!
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> I look over the partitian and I can only dicribe asa something close to a national geographic documentary on Wild Monkeys. There was a rather large man sitting at a desk arguing with someone, and I mean arguing. Other people were sitting aroung him like is was a wild dingo fight. The voice got louder, the people got closer and then: BINGO SUP CALL!
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> The larger man got up from his desk held his head set. I didn't understand because he looked happy, like he meant for it to happen and then he collected five bucks from one of his spectators.
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> I was told the other side was a satelite company that was disbanded. Disbanded, so they turn on eachother like fight club?
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> This had to be better than my last job.

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